Among the best features that these iOS devices have, Facetime Audio and Video calling is one of the most important ones. You can communicate with others with the help of this feature. But sometimes, all of a sudden, you might encounter Facetime not working on Mac device.
This is a very frustrating situation for users. Most of the time, this problem appears due to the slow internet connection. Apart from this, there are other reasons too due to which this problem occurs in your Mac device.
Therefore, here we are going to introduce some appropriate solutions for fixing this error. We assure you that you won’t need any other solutions after applying the solutions that are mentioned in the section below.
Causes for Facetime Not Working on Mac:
Some prime reasons why Facetime not working on Mac while trying to open it on your device are mentioned here.
This problem can occur from the end of the application itself. If they do not install the updated version of the system, the Facetime features will not work properly.
In case, if you turn off this feature, you will face this error. Apart from that, if the system’s date and time is not set properly, then you might confront this annoying situation.
After knowing the common causes for not working the Facetime on your Mac device, now let’s move to the next section to get rid of this situation.
Effective Solutions for Resolving Facetime Not Working on Mac:
If you are being notified by the error message ‘Facetime not working on Mac’, then you can get the solutions to get rid of it here. In this section, we are going to discuss some effective solutions to resolve the problem.
Fix 1: Turn Off and then Turn on the Facetime
Let’s start with some basic troubleshooting methods which is disabling the Facetime and then turn it on again after a few seconds. Hence, follow the steps mentioned in the following section.
First of all, launch the Facetime app on your Mac device. To launch it, at first, move to the Mac menu and then select the Facetime option from the top section.
After that, click on the Preference option. Then, press the Settings option. Under this option, tap on the Sign out option.
Now, restart the system. When the system wakes up, launch the Facetime again and enter the Apple ID and password on the respective field.
After successfully logging in to your account, move to the Facetime Preferences option. Then activate the iCloud Apple ID to check whether Facetime is working properly or not.
Fix 2: Check the WiFi and Mobile Internet Connection
According to the users, the problem might also appear due to the low internet connection. Hence, you should check the internet connection.
This time you should check your internet connection as well as the settings of the device. If you face this problem while using a Wi-Fi connection, then change the Wi-Fi connection.
To check whether the WiFi has a stable internet connection, you can launch a web browser and check whether it is opening properly or not. If you are using a mobile network, then you need to restart your phone or try to change the cellular network.
After establishing a stable internet connection, try to launch the Facetime app and check whether it is opening properly or not.’
Fix 3: Check the Date and Time Zone
A certain number of people have reported that they have encountered this error while checking the date and time of the device.
The date and time will update automatically. But by any chance, if you disable the Automatic Updating of the Date and Time option, then there are possibilities that the problem will arise.
Hence, you should set the date and time properly manually. To do that, go to the Apple logo on the Mac menu. After that, click on the System Preferences option and then select the Date and Time option.
Now, unlock the lock under the Date and Time tab. Thereafter, turn on the checkbox related to the Set Date and Time Automatically option.
Now, the Date and Time will automatically reset. Restart the system and check whether you are able to make a video or phone call through Facetime.
Fix 4: Reset the Facetime Application
Most of the time, the Facetime video not working on the Mac problem occurs when you reset the Facetime application. You can reset the Facetime application from the iOS settings.
Thus, if this is the reason, then follow the steps mentioned in the section below.
At first, select the Facetime application and then tap Switch to turn off. Wait for a few seconds. Then turn it back. Now, try to reset the Facetime application. Apple will send you a verification mail in your registered mail address.
Open the link and follow the on-screen instructions to perform the reset process. When the process gets completed, check whether you are getting the same error message on your device or not.
Fix 5: Reset the DNS Settings on Mac
If the above solutions are not able to help you to fix the problem, then changing the DNS settings is the only option left in order to eliminate the Facetime camera not working on the Mac error message.
Hence, go through the steps mentioned in the section below to reset the DNS settings.
First of all, launch the System Preferences option and then move to the Network tab. A new window will pop up. Select the WiFi network from the list that appears on the system screen.
After that, click on the Advanced section and then choose the DNS setting from that section. Click on the plus(+) button and enter the IP address.
Press the Enter button and then click on the Apply button to save the changes that you have made.
We hope the above procedures will definitely solve the problem.
That’s it! We have discussed all the possible solutions that will prove effective in fixing the Facetime not working on Mac. With the help of the above solutions, you will definitely be able to resolve the problem.
In case, if you face any problem while performing any steps, please share your queries in the comment section below.