How To Resolve Mac App Store Not Working Issue? Easy Hacks

Only a few clicks take to install any software from the Mac App Store. But sometimes, you are unable to download or update any apps from the Mac App Store.

Whenever you try to attempt for downloading or updating any application, an error message appears on the system screen saying that the Mac app is not working properly. Sometimes, you will find a blank App Store page while trying to open the Mac App Store on your iOS device.

If you are going through this problem, and have no idea how to get rid of this situation, then we will help you to solve the problem.

Simply read the section below and try out the following fixes in order to get rid of the problem. Let’s try out the fixes.

Causes for the Mac App Store is Not Working:

The Mac App Store update not working problem appear due to various reasons. The first and foremost reason behind the Mac App Store is not working is an unstable internet connection. Due to the misconfiguration of the system, the problem appears. 

Apart from that, invalid login credentials also responsible for this annoying situation. After knowing the exact reasons behind the issue, now take a look at how to resolve the problem after applying these fixes.

Effective Methods to Resolve the Mac App Store is Not Working Problem:

After upgrading the macOS, some of the users discover that their Mac App Store is not working properly. No matter whatever may be reasons, you need to resolve the problem.

That is why here we are going to provide some troubleshooting steps to resolve the problem. Hence, check out them.

Fix 1: Apps Incorrectly Show up Installed

The Mac Store contains all the information about the Apple ID of yours. Sometimes, App Store informs about a particular app that is installed on your device. But while updating it, it will not open.

These types of errors occur due to different reasons.

Reason 1: Issue with the Cache Folder

Usually, the problem appears due to the caches present in the cache folder. In such situations, you need to manually clear the cache folder. Before, deleting the cache, you need to back up the device. After that, proceed with the following steps in order to delete the cache folder.

Step 1

First of all, press cmd + Q button to quit the Mac App Store. After that, enter the ‘open $TMPDIR../C/’ command to open the Terminal option.

Step 2

Hit the Enter button and then the folder will open in the Finder application. Delete the contents folder.

Thereafter, relaunch the Mac App Store on your device. Now, check whether the problem still persists or not.

Reason 2: Beta Apps on Other Drives

According to the users, the error might also appear when you install a beta version of the macOS. In this case, you can easily fix the problem. Simply delete the duplicate copy of the application and rebuild it again.

Therefore, follow the below steps in order to resolve the problem.

Step 1

At first, open the Apple menu and then select the System Preferences option. After that, choose the Spotlight option and then switch to the Privacy section.

Step 2

Thereafter, click on the Plus button which is situated at the bottom of the list. A new Finder application window will open. Now, add a name and exit from the System Preference section.

Step 3

Next, again move to the Privacy section and then click on the Minus sign to delete what you have added in the early section. And then exit from the System Preferences section.

After applying the steps, we hope you can access the Mac Apps Store properly.

Reason 3: App Updates on Other Users Accounts

If you are sharing the device with another user account, then also you get the App Store not loading Mac. When you install any application using another account, you will not face any problem. But when you sign out from the account, at that time, you might confront the problem.

To resolve the problem, you can apply the steps mentioned in the above section. 

Fix 2: App Updates or Downloads are Stuck

The Mac App Store provides updates on a regular basis for your device and third-party application which protect your device from the virus as well.

Sometimes, you are failed to do the download or install the updated version. The downloading will halt in the middle.

To know why the problem appears, follow the section below.

Delete the Cache Folder

At the time of downloading an application from the App Store, you unknowingly download many temporary files in the cache folder. Hence, the problem might appear due to temporary files. So, you need to delete the cache folder in order to resolve the problem.

First of all, exit from the Mac App Store and then expand the Terminal window to enter the following command “open $TMPDIR../C/”

After that, press the Enter button and then folder will appear in the Finder application.

Now, delete everything that the folder contains. After that, you need to delete the folder. Thereafter, move to the ~/Library/Caches/ folder.

Next, remove all the files present on the fsCachedData folder.

Delete the Contents of the Updates Folder

When you download an application, then move the package from the temporary cache folder to the MacintoshHD/Library/Updates folder.

In case, the app got stuck during the installation or downloading process or by any chance got corrupted due to some reasons, then you need to clear the contents folder.

Remove the Culprit App Store Processes

When the removing process of the content folder gets over, you should try to kill the culprit processes from the Activity monitor section. It will make sure that when you download the update again, the processes will hang the process.

First of all, launch the Activity Monitor option and then try to set the view to the All Processes section. After that, type Store in the search bar and quit all the processes that are running in the background.

Fix 3: Blank App Store Page

Sometimes, the Mac App Store throws an error message when you try to launch the App Store. The problem might be appeared due to many reasons. But don’t worry, you can easily fix the problem.

First of all, check the internet connection of your device. After that, expand the Apple Menu and thereafter, choose the System Preferences section.

Next, choose the Network option. If you found that the internet connection is slow, then try to change the network.

Bottom Lines

That’s all about it, we hope this post has helped you to resolve the problem Mac App Store not working and then you can easily access the Mac App Store.

If you have any questions, suggestions or other solutions, please let us know in the comment section below.

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