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Almost every device suffers from some sorts of errors. There is no such device that is glitch-free and Mac is no exception at all. Here we will be discussing the mail not working on the Mac issue.
Sometimes, users on Mac devices are unable to send or receive any emails. If you are one of them, then you are in the right place.
After researching the error, we have come up with a lot of tested and tried hacks to overcome the error in every possible way. You can apply those fixes very easily.
Well, here you’ll get to know the types of mailbox problems on Mac devices and the causes behind these kinds of problems.
Some Common Mailbox Problems on Mac:
You can get the Mac mail not working issue in different forms. We have listed some of the most occurring errors regarding the Mac mailbox not working. Check out the list and find out the particular error you have encountered.
- Not getting the mails on the Mac device
- Email is not working on the Mac device
- Can send emails but not receiving
- Can receive email but not sending
- Mail is not working with a particular username and password
So, these are the most commonly known errors related to mail not working on the Mac.
Causes Behind Mac Mail Not Working:
Well, there are numerous causes that restrict you to get or send an email. The knowledge of the causes behind this mail culprit on your Mac can help you to resolve the error immediately. There are basically three causes, they are:
- Application of wrong email password
- Improper account settings
- A faulty email client or app
We need to overcome these factors to get rid of this Mac mail not working problem.
Probable Solutions to Fix Mac Mail Not Working Issue:
We have distributed the whole section of solutions into two different parts. The first part is for those who are facing this problem, particularly on Apple Mail. The second part consists of solutions that can be used for any other email apps other than Apple Mail.
How to Fix Mac Mail Not Working on Apple Mail?
You can troubleshoot the basic mail problems in Apple Mail by using some in-built features of Apple Mail. Check out all the amazing troubleshooting steps of Apple Mail to eradicate the error.
Fix 1: Use Troubleshooting Tools
Apple mail had launched three main troubleshooting tools to cooperate with you. They are Activity Window, Connection Doctor and Mail Logs. You can easily find the Activity Window whenever you launch Apple Mail. You can get any kind of error message there.
Connection doctor tools help you to check if the Apple Mail is connected to the internet connection. It checks if every mail account is able to send or receive emails.
You can check Mail Logs if there is any new email. You can enable this tool just by following this path: Window>Connection Doctor>Log Connection Activity.
Fix 2: Replace your Apple Mail to Another Mac Device
You can transfer your Apple Mail and check if it works. If you have tried all the troubleshooting tools but haven’t succeeded to send or receive emails on Apple Mail, then try this.
Launch Apple Mail on another Mac device. Log into your Apple Mail account with the correct username and password. Further, check if you can send and receive emails now.
Fix 3: Restore Contact Data
If you find that your Apple mail fails to auto-complete the email address, then you can try this simple fix. You must restore contact data on your Apple Mail account by using the following instructions.
- Go to the Applications folder and find out the Contacts folder. Select it.
- Choose the Export option from the File menu.
- You have to navigate where you have made the Contacts archive. Select that path and click on Open option.
- Choose Replace All option to replace the contact details.
Now, open Apple Mail and check if you are able to get the auto-complete option back to your Apple Mail.
Fix 4: Clear Junk and Spam Mails
You might have to deal with any kind of email issues when your Apple Mail has so many junk and spam emails. You should clean them on a daily basis so that it doesn’t create a circumstance like this. Clear them and check if the issue gets resolved.
How to Fix Mac Mail Not Working on Other Email Apps?
If you are not able to send or receive emails on email apps like Gmail or Yahoo mail, then you should follow these general fixes. We have gathered 3 simple fixes to get rid of Mac mail not working issue.
Fix 1: Verify the Password of your Email Account
Make sure that you haven’t entered an expired password to log in to your email account. Do check if the password is valid. You can get the password verified through a registered mobile number or any other email account.
Unless your emails won’t synchronize with your email id, you won’t be able to get an email or send one.
Fix 2: Verify the Username of your Email Account
You will be unable to log in to your email account if you don’t provide the accurate username that you decided while signing up. If you can’t log in to the email account, you can’t use any of the send or receive option in emails.
That’s why make sure that you have provided the right username and maintain all the characters in a case sensitive.
Fix 3: Check Whether you are Using the Right Account Type
There are mainly three types of email account available. They are IMAP, Exchange, and POP3. You need to make sure that you are using the email account in the right configuration. You can check the account type just by following the steps below.
- Open that mail app and head towards the Preferences option.
- Go to Accounts.
- Next, you need to verify the type of email account. The type should be mentioned below the name of the account.
- If you find out that the type is incorrect, then you can change the type using the drop-down menu.
Check, if you are able to send and receive emails on your Mac device.
Moreover, you can check if there is an error with both incoming and outgoing mail servers. Also, you can disable the third-party antivirus to check if it works. Well, hopefully, the article was helpful to eradicate Mac mail not working issue.