You might have encountered an error message at the time of purchasing or downloading music, app, or movies from the Apple App Store. It states that your Apple ID has been disabled and prevents you from completing your action. Though Apple displays it for security purposes. Apple disables your ID when it notices suspicious activities that might hack your ID. This article has explained the ways to deal with this annoying issue. For additional help, you are always welcomed to connect with our iTunes Customer Support.
Symptoms for your Disabled Apple ID
Before jumping on to the solutions, let’s examine the alerts Apple gives to secure your ID. When Apple disables your ID, you won’t be able to log in with your existing ID. You face an error message while accessing any of the Apple services that require login information. Your account gets locked automatically after several attempts of login. As a result, you get an error message that your account has been locked due to too many attempts.
Reasons behind your Disabled Apple ID
Apple can also disable your account if you repetitively enter the wrong password. In the majority of the cases, Apple ID gets disabled if you haven’t used your account for a long time. Apple periodically changes the requirements for App IDs, including verification, security, and passwords. Your Apple ID gets disabled if your account fails to comply with these requirements. Unpaid or disputed charges are other possible reasons for a disabled account. Your account remains in the same state until you make the awaiting payments.
Quick Solutions to Restore your Apple IP
Take any of the following measures when your account has been disabled in the app store and iTunes.
Method 1: Pay the Disputed Apple ID Charges
Apple takes high-level protections to secure your credit cards from unauthorized access. Hence, it disables your account until you meet the unpaid bills. Follow these steps to clear the unpaid bills:
- Launch a web browser and log in to your account.
- Open iTunes or App Store to check for the unpaid charges.
- Verify your billing information and ensure that it is up-to-date.
- Select those unpaid charges and make the required payments.
- Your Apple ID will resume its work within 10 hours.
- If not, then make sure that your iOS devices’ restrictions are off, and then, log in to your account.
Method 2: Verify your Apple ID Restrictions
When others use your device, it offers restrictions to access any Apple services. Go to Settings, navigate to the General section and select Restrictions. Enter the restrictions passcode when prompted. This passcode is the special passcode that you created when you enabled the restrictions for the first time.
Method 3: Reset Your Apple ID Password
You can reset your password by any of the methods mentioned below:
1. Two Factor Authentication
On iPhone or iPad
Go to Settings and select your Apple profile. Navigate to the Password and Security section and select ‘Change Password.’ Tap ‘iCloud’, enter your name and follow the onscreen steps and update your password.
Go to the Apple menu and choose ‘System Preferences.’ Click on ‘iCloud’ and select Account Details. Click on Security and select the ‘Reset Password’ option. Then enter the password you used to use for unlocking your Mac and resetting your Apple ID.
2. Security Questions, Email, and Password
Visit your Apple ID account page and select the ‘Forgot Apple ID or Password’ option. Enter your password, hit the ‘Reset’ button and continue. Now choose any of these three ways to reset your password:
- Answer security questions: Here you will need to answer the security questions appearing on the computer screen and then follow the on-screen steps.
- Get an email: Here you will require the email Apple has sent to your primary email address.
- Two-step verification: Use this method if you are prompted for a recovery key.
After completing these steps, sign in to your Apple account with your new password.
Get Technical Support as per your Requirements
Our iTunes Customer Support is round the clock accessible to cater to the needs of Apple users. We design our services according to the needs of our individual customers. We have our experts to deal with all sorts of Apple and iTunes-related issues. Moreover, we offer special discounts to suit the budget of our customers. Hence give us a call at our iTunes Customer Support Number for learning how to enable Apple ID at the earliest.